Safer Gambling, Gambleaware

How to use the Bet365 Gambling Controls

To nudge players in the right direction while playing games and having a swell time, Bet365 has a set of gambling controls designed for its customers. With Bet365 gambling controls, you can still enjoy your games but with limits. These gambling controls include Self-Exclusion, Deposit limits, Reality Checks, Gambling Blocking Tools, and Time-out.

Do not fret; gambling controls are not there to inhibit your gaming prowess especially when you can get a Bet365 bonus code to use, and to put a healthy cap on your spending and time. What they are and how they work will be discussed below.

Deposit Limits - what are they, and how do they work?

Let's begin with deposit limit gambling control. Deposit limit is the feature that helps customers cap their spending. As a customer, you have the right to choose which deposit limit you'd prefer, as there is a 24-hour, seven-day, or 30-day period. But note that once you've set your limit, you cannot change it within the timeframe. However, you can decrease it if you like. This is so that you're always protected.

If you decide to increase it, ensure it's a carefully thought decision, especially if it's just after you lose. There's no amount you can add that guarantees you'd win back any money lost. Do you still want to increase your deposit limit? You must wait 24 hours before they can accept your request, and then you must return to the site to confirm the change.

Time-Out

Irrespective of the sphere of life, everyone needs a time-out at one time or the other. This also applies to gambling. There’s no gambling control without tackling the amount of time spent on playing. At Bet365, they understand this, and as such, if you need a breather from gaming and betting, you can opt for a Time-Out of 24 hours, 48 hours, seven days, 30 days, or Custom setup.

Custom Time-Out

To further help you, a custom Time-Out feature can either be adopted as a one-off or recurring option. For instance, you can apply for a Time-Out option to begin on Monday 09:00 and end on Friday 17:30. Using the Time-Out feature implies that you won't be able to place bets or play games from the start time to the finish. Notwithstanding, you'd have access to your account and withdrawals. You cannot reactivate your account until the stated period has expired; you simply have to wait it out.

Self-Exclusion

Self-exclusion in Bet365 gambling control is as the name implies. The instance you realise you're beginning to have issues with limiting your spending or time in gambling, you might be developing a gambling problem. Thus, it is advisable to use the Self-Exclusion feature, which prevents you from betting on Bet365 for a specified amount of time. This can span six months, one year, two years, or even five years.

Do you want to stop playing for other reasons? You can consider using the Time-Out feature or the Account closure feature.

How Does Self-Exclusion Work?

When you opt for Self-Exclusion, you will be denied access to place bets and play games, though you can log in and see your withdrawal; withdraw if you like. This feature prevents any attempt to re-open your account within the stated period. Even if you decide to open a fresh account, Bet365 has a security model to detect and block such instantly. With Self-Exclusion, you can select which aspects you'd like to limit access to. For instance, poker, sports, slots, and all gaming offerings exist.

What am I to do?

Even after Bet365 has done their due diligence by removing you from their marketing database, it is strongly advised that you turn off all notifications from Bet365 and freeze or delete the app from your devices. Depending on the time you're away, you can go as far as unfollowing or blocking Bet365 on all platforms. There is software to help block access to gambling websites; you can also try that. There are also several gambling support services to assist you in handling gambling problems; please seek them out. By selecting Self-Exclusion on the Account Menu under the Gambling Controls section, your account is self-excluded. For further assistance and information, kindly contact our customer support team.

Reality Checks

We also have the Reality Checks feature to aid your mission to set gambling control. This time-limit alert feature on your account pops up as a reminder when you have spent a stretch of hours on the website or app. Note that Reality Checks excludes Poker gameplay. If you need to be notified more often, you can change it immediately, and the response will be instant. However, to reduce the notification, you must wait 24 hours for the change to be applied.

Gambling Blocking Tools

Gambling-blocking tools are needed to help gambling enthusiasts maintain healthy gambling habits. These are website-blocking software made specifically for gambling websites. Examples include Gamblock, betfilter, Net Nanny, and CYBERsitter, among others. They are all available on iOS, Android, and Windows devices.

Criticisms and Regulatory Infringements

In 2024, Bet365 received a £582,120 fine for social responsibility failures and anti-money laundering. Compliance checks revealed these problems in March 2022. Some issues included not having customer-centric approaches and an outdated risk-detection model. Another major issue was the apparent need for more infrastructure to detect the risks of money laundering by new customers. These fines demonstrate how essential it is to have regulatory and compliance authorities who oversee the activities of online gambling and casinos.

Now, Bet365 continues to publicly display its commitment to helping addicted gamblers by constantly displaying links and resources to blocking software and self-assessment tools.

Useful Resources

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How to delete a Bet365 account

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Bet365 Responsible Gambling

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